Frequently Asked Question

If you’re searching for an economical way to move interstate in Australia, You Pack Removals is an excellent option. By employing our rail transport, this service provides a cost-effective and efficient method for relocating between states.

Receive a quote from You Pack, accept quote. Booking documents will be sent to the customer. Once returned a container can be to the customer within 24-48 hours of booking.

To book a move with You Pack, follow these steps:

1. Request and receive a quote from You Pack.
2. Accept the provided quote.
3. You will then receive booking documents to complete and return.
4. Upon receiving the completed documents, a container can be delivered to the customer within 24-48 hours of booking confirmation.

To obtain a quote for your move, you can either:

1. Fill out the quote form on our website.
2. Contact our office by phone at 1300 882 112, available Monday to Friday from 9:00am to 5:20pm.

You Pack Removals is Australia’s first budget self-pack moving service. Move your belongings interstate safely and cost-effectively using our shipping containers—without paying full-service moving fees.

1. Select a container – 20′ or 40′ high cube or General Purpose
2. Delivery to your home – conveniently placed at your location.
3. Pack at your own pace – moving blankets and straps provided.
4. Secure your container – lock it with your own padlock.
5. We transport it – delivered safely to your new address.

We operate nationwide, with depots in Melbourne, Sydney, Brisbane, Perth, Adelaide, Darwin, and more.

Transit times vary by route but usually range from 2–7 days for interstate moves.

🚚 Estimated Transit Times for Shipping Containers in Australia

These times are general estimates and can vary based on specific circumstances.

Costs depend on container size, distance, and storage needs. Our self-pack system can save you up to 50% compared to traditional removalists.

YouPack Removals insurance policy covers you up to $250,000 in the instance of total loss of your container. YouPack Removals insurance policy does not cover damages to the contents of your container due to incorrect loading of the container or, due to standard load shifting whilst your container is in transit. Additionally, YouPack Removals insurance policy does not cover any incidental scraping, gouging to your driveway/median strip due to container placement/container collection.

Yes. We offer short-term and long-term storage at our depots nationwide. Please contact our customer service team for more details

Cancellations within 24-48 hours will incur a cancellation fee. Fees may apply if costs have already been incurred, but we aim to be flexible. Cancellations or changes are possible with suitable notice.

• 20ft container – suitable for 3-4 bedroom homes. 

20ft container dimensions:

Capacity 36-38 cubic metres

• 40ft container – ideal for larger homes, bulky items, or vehicles. Access to Residential areas will need to be reviewed prior to booking

40ft container dimensions:

Capacity 68-76 cubic metres

We provide moving blankets and straps. Our blankets are furniture grade (1.8m x 3m) and our strapping comes in 50m rolls. Boxes and extra packing materials can be purchased locally.

Yes, your car can travel in your container – with or without your other belongings. Please contact our customer service team for more details on how to secure your car inside a container.

Follow the below link to watch how a 20ft container is most commonly delivered and collected via tilt tray truck.

Follow the below link to see how a 40ft container is most commonly delivered and collected via side loader.

Side loader can be used for transport of 20ft containers also, this will be required if your container exceeds 11 tonne gross in most cases. A review on access to residential areas must be done prior to confirming delivery or pick up